Work
Regulatory, cyber security and transformation programmes across Europe, APAC and North America.
Insurance · Regulatory2021–23
FCA Pricing & Product Governance
Aviva Plc
- Managed the full lifecycle of the FCA pricing programme against internal risk, compliance and regulatory deadlines
- Designed and delivered a new Product Governance TOM, including the RFP for a new system
- Enhanced risk and issue governance cut unplanned scope creep by ~10%
RegulatoryTOM designHybrid
Telecoms · Capability2014–16
Remote PM Capability Programme
BT Group Plc
- Built remote delivery capability for 3,500 project managers
- Secured £13M+ cost savings over two years by replacing training and supplier contracts
- Introduced an accelerated change framework into the telecoms PMO; BT became the first telecoms organisation accredited as an APM training provider
PMOPortfolioVendor negotiation
Insurance · Cyber security2017–19
International Cybersecurity TOM
Aviva Plc
- Led a unified international cyber security TOM and system across NA, Europe and SE Asia
- Implemented cross-region governance and orchestrated multi-vendor integration
- Owned strategic planning, resourcing, budget control and steering committee reporting
Cyber securityMulti-regionGovernance
Banking · Simplification2023–25
Proposition Simplification
The Cumberland Building Society
- Rationalised savings, current account and mortgage products ahead of core banking migration
- Established OKR/KPI executive dashboards in Jira and Confluence with automated stakeholder updates
- Delivered with hybrid, Agile and Waterfall approaches under regulatory risk governance
Core bankingOKRs/KPIsRemote
Insurance · Risk & regulatory2008–14
Solvency II Reinsurance Diversification
Aviva Plc
- Delivered a £7m+ reinsurance diversification programme supporting solvency requirements
- Renegotiated contracts and switched suppliers, reducing Oracle licence fees by ~50% / £2M
- Led continuous improvement and PM discipline across business unit functions
Solvency IIBudget £7m+Commercial
Professional services · Cyber2019–20
Cybersecurity Proxy RFP Programme
Willis Towers Watson
- Delivered a business-wide cyber security proxy programme from requirements to closure
- Managed vendors, risk mitigation, change requests and compliance across technical teams
- Deliverables documented, audited and aligned with NCSC standards
RFPNCSCVendor management